Privacy Policy

Introduction

scentuicandlear ("we," "our," or "us") is committed to protecting your privacy in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act Respecting the Protection of Personal Information in the Private Sector. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our photography services and visit our website.

We operate in Quebec, Canada, and are committed to maintaining the highest standards of privacy protection for all our clients across Canada.

Information We Collect

We collect information that you provide directly to us, including:

Personal identification information (name, email address, phone number)
Contact information provided through our contact forms
Details about photography sessions you book or inquire about
Records of communications between you and our team

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our photography services
Communicate with you about your inquiries and bookings
Respond to your questions and provide customer support
Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our business
When required by law or to protect our legal rights
With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights Under Canadian Privacy Law

Under PIPEDA and Quebec privacy legislation, you have the following rights:

Access and receive a copy of your personal information we hold about you
Request correction of inaccurate, incomplete, or outdated personal information
Withdraw consent for the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
File a complaint with the Privacy Commissioner of Canada or the Commission d'accès à l'information du Québec if you believe your privacy rights have been violated
Be informed about why we collect your personal information and how it will be used

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days as required by Canadian law.

Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. Your consent may be express (verbal or written) or implied, depending on the circumstances and the sensitivity of the information.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, withdrawing consent may affect our ability to provide you with our services.

Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer needed, we securely destroy, delete, or anonymize it in accordance with our retention policies and applicable Canadian laws.

Cross-Border Data Transfers

Your personal information is stored and processed in Canada. If we need to transfer your information outside of Canada, we will ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

scentuicandlear
3674 R. Saint-Denis, Montréal, QC H2X 3L7, Canada
Phone: +1 438-543-5094
Email: supportuse@scentuicandlear.world